FAQ
EXCHANGE and RETURNS
Sesa Studios offers exchange and returns.
Returns
We want you to love your Sesa piece. If it's not the right fit, you can return it for a full refund within 14 days of delivery.
How it works
- Items must be returned within 14 days of the delivery date
- Items must be unused, unworn, and in original condition with tags/packaging intact
- Customers are responsible for return shipping costs
- Once we receive and inspect your return, we'll process your refund to your original payment method within 3 business days
To start a return, email us at shop.sesa.studios@
Exchanges
If you'd like a different size or colour, let us know in your return request and we'll do our best to arrange it, subject to availability
To request an exchange, follow the instructions included with your order and email shop.sesa.studios@
Return shipping costs are the responsibility of the customer unless the item is deemed faulty under Australian Consumer Law.
FAULTS
If your item arrives with a fault, please contact shop.sesa.studios@
For further assistance, please contact shop.sesa.studios@gmail.com